This section provides an outline of some of the cases determined by Appeals Officers. The cases featured give an indication of the kind of questions which are the subject of appeal, as well as offering an insight into the consideration given to those questions by Appeals Officers. No personal information is included in order to ensure the anonymity of appellants.


In all cases, the Appeals Officer determines the appeal with reference to the evidence available, in the context of governing legislative provisions. Thus, the presentation of evidence in support of the contention being advanced is a key issue for all involved in the appeal process, whether they are the decision-makers, appellants or their representatives.


In some cases the Appeals Officer may determine an appeal without an oral hearing. Samples of cases are featured, providing an indication of the kind of circumstances in which an appeal might be dealt with in this way.

Case Studies
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